Privacy Policy

Last Updated [10/25/2024]

Calm Waters AI, Inc. and its subsidiaries and affiliates (collectively, “Calm Waters”, “us”, “our”, or “we”) recognize that you may be concerned about our collection, use, and disclosure of your personal information. We respect your privacy and are committed to providing a transparent notice of our privacy practices.

This policy describes the types of information we may collect from you when you visit our website, https://calmwatersai.com/contact-us/ (our “Website”). This policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy further describes our information practices when you communicate with us by phone or email.

This policy applies to the Website(s) that we own or operate and that contain a link to this policy. This policy applies to all individuals with whom we interact or from whom or about whom we collect information through the use of the Website. This Policy does not apply to any information belonging to our commercial entity-customers who use our commercial services, such as athenahealth®. While certain information we collect and use will be controlled by our commercial customers, this policy is limited to information we collect on our own behalf from and about our Website visitors, and any individuals who we communicate with us via phone or email.

Please read this policy carefully to understand our policies and practices regarding your information and how We will treat it. This policy may change from time to time (see “Changes to Our Privacy Policy” below).

We collect several types of information from and about you, including:

• Information provided by you, such as name, address, email address, telephone number, and other personally identifying information you may provide us. For example, we collect information from you when you fill out a form on our website requesting a demo of our services.
• Information collected automatically as you navigate through the Website. Information collected automatically may include usage details, domain address, IP addresses, internet browser, operating system, your internet connection, the equipment you use to access our Website, and information collected through cookies and other tracking technologies (See “Cookies and Other Tracking Technologies” below).

We use information that we collect about you or that you provide to us:

• to present our Website and its contents to you and to improve our website (we continually strive to improve our website offerings based on the information and feedback We receive from you).
• to provide you with information or services that you request from us.
• to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and Us, including for any Website terms and conditions.
• to notify you about changes to our Website or any products or services we offer or provide through it.
• to perform research and statistical analysis.
• to identify user interests, needs, and preferences.
• to allow you to participate in interactive features on our Website and to personalize your experience (your information helps us to better respond to your individual needs).
• to enable communications to you regarding our services, such as email and text.
• to work with marketing partners to provide you with products or services that may be of interest to you.
• to fulfill any other purpose for which you provide it and in any other way We may describe when you provide the information.
• for any other purpose with your consent.

We may disclose information that we collect about you or that you provide us directly as described in this privacy policy:

• to our subsidiaries and affiliates.
• to contractors, service providers, business partners, and other third parties we use to support our business.
• to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Calm Waters about our Website users is among the assets transferred.
• to fulfill the purpose for which you provide it. For example, to process your inquiry regarding a request for a demo.
• for any other purpose disclosed by us when you provide the information.
• with your consent.

We may also disclose your personal information:

• to comply with any court order, law, or legal process, including to respond to any government, regulatory, or law enforcement request;
• to enforce or apply any of our terms and conditions and other agreements, that may be applicable between you and us; and
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Calm Waters, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may create, use, and disclose anonymized, de-identified, or aggregated information about our users for any purpose permitted or required by law.

Our Website may use first-party and third-party “cookies” and other similar technologies to collect and use information about you while you use the Website and other websites you may visit. We deploy or allow these technologies on the Website for a variety of reasons, including to ensure the Website operates properly, to enhance the Website and the experience of Website visitors, for record-keeping purposes, to track how website visitors interact with the Site and other analytic purposes, and for advertising, including serving you advertisements that you may be interested in across different websites. Cookies are small files that a website places on a website visitor’s hard drive through their web browser. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you choose to refuse cookies, please note that some parts of the Website may not function properly as a result.

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

This Website may contain links to other third-party websites or destinations. Please be aware that we are not responsible for the content or privacy practices of such other sites or destinations. We encourage our users to be aware when they leave our website and to read the privacy statements of any other third-party website or destination that collects personally identifiable information.

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information to or on this Website or through any of its features. If We learn we have collected or received personal information from a child under 13 without verification of parental consent, We will delete that information. If you believe we might have any information from or about a child under 13, please contact us in one of the ways provided in the “Contacting Us” section, below.

It is our policy to post any changes we make to our privacy policy on this webpage. Please review this policy periodically to be aware of any changes. You can review whether this policy was changed by reviewing the “Last updated” date at the top of this webpage

If you have any questions regarding this privacy policy, feel free to contact us via email at marketing@calmwatersai.com.